Terms & Conditions

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We provide branding, graphic design and related creative services including (but not limited to):

• Brand identity design

• Logo design

• Graphic design

• Website design

• Canva templates

• Print and digital design assets

• Ongoing graphic design support

Specific deliverables, timelines and inclusions will be outlined in individual proposals, quotes or service agreements.

• All quotes are valid for 14 days unless otherwise stated.

• A 50% deposit may be required before work commences.

• Final files will not be released until full payment has been received.

• Payment terms are outlined on invoices and must be adhered to.

• Late payments may result in paused work or delayed delivery.

• Projects include a set number of revision rounds, as outlined in your proposal.

• Additional revisions beyond this scope may incur extra fees.

• Clear, consolidated feedback helps keep projects on track and on budget.

To ensure a smooth process, clients agree to:

• Provide accurate information, content and assets in a timely manner

• Review and approve work within agreed timeframes

• Ensure all supplied materials (text, images, logos) are owned by or licensed to them

Delays in feedback or content may impact timelines.

Upon final payment, you (the client) are granted full rights to use the final design deliverables for your brand and related marketing materials. Ownership of the logo and any logo-based material is specifically transferred to you upon final payment. All designs created for you (the client) are exclusive for your use, with the sole exception that The Branding Book may display them in their professional portfolio. Drafts, unused concepts, and working files remain the property of The Branding Book unless otherwise agreed in writing.

Some services may involve third-party platforms (e.g. printers, website platforms, fonts, plugins).

• We are not responsible for changes, outages, errors or fees imposed by third-party providers.

• Any third-party costs are the responsibility of the client unless otherwise agreed.

• Colours may appear differently across screens and print methods.

• We are not responsible for colour variations once files are approved.

• Clients are responsible for proofreading all content before final approval.

To the fullest extent permitted by law:

• We are not liable for indirect, incidental or consequential losses.

• Our liability is limited to the value of the services provided.

• We do not guarantee specific commercial outcomes from design services.

All fonts and design assets used in this project have been sourced from reputable providers. These assets are licensed for commercial use. While every effort has been made to ensure proper licensing, The Branding Book cannot be held responsible for future changes to third-party license terms.

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The Branding Book takes care to ensure originality and proper use of licensed assets. However, we cannot accept liability for unforeseen copyright disputes or claims arising after delivery. It is the client’s responsibility to maintain their own records of licenses for continued peace of mind.

• If a project is cancelled after work has commenced, fees for completed work remain payable.

• Deposits are non-refundable.

• Either party may terminate a project in writing if necessary.

We respect client confidentiality and will not share sensitive information without permission, except where required by law.

By using the final deliverables, the client agrees to indemnify and hold harmless The Branding Book from any and all claims, damages, or expenses arising from the use of the designs outside of the agreed scope.

We may update these Terms & Conditions from time to time. The most current version will always be available on our website.